• Ability to use email to correspond
• Ability to access, create, and save documents in MS Word or standard.rtf (rich text format)
• Ability to browse the Web

• A reliable broadband Internet connection, either cable or DSL of at least 3 Mbps download speed (constant) for adequate audio-video quality
• An email address that will accept all emails, including attachments, from the domain name alu.edu
• Note: Students are presumed to receive the messages sent to designated email addresses. It is the responsibility of the student to ensure that messages from ALU are not blocked and that the mailbox is not too full to receive messages.

• CPU Processor: 1.86Ghz Intel Core 2 Duo or faster processor (or equivalent)
• RAM: 4GB or the highest recommended for the operating system
• Operating System:
  • Windows 10 or 11 (64-bit)
  • Only genuine, U.S.-English versions of Windows Operating Systems are supported
  • Alternate versions of Windows 10, such as Windows 10 (32-bit), Windows RT, and Windows 10 S, are NOT supported.
• Hard drive: 1GB of available space or the highest recommended for the operating system
• Browser:
  • Google Chrome (v70.0 & above)
  • ALU requires Google Chrome for the eLearn website. Prohibited browsers for Windows are, but not limited to: Chromium, Edge, Firefox, Opera, and anything else not listed here.
• Screen resolution:  Must be 1024×768 or higher
• Media: Web camera, microphone, and speakers
• Account Permission: Administrator-level account permissions are required
• Software:
  • A word processor that can create files with any of the following extensions: .doc (MS Word 2003), .docx (MS Word 2007 or higher), or a standard .rtf (rich text format)
  • Adobe Reader version 9, 11, or DC (free download is available on the Internet)
• ALU does not support Mobile Phones or Tablet devices other than Surface Pro, as detailed below.

• Surface Pro, Surface Books, and Surface Laptops are supported (Non-Pro Surface devices are NOT supported).
• Must be running a supported Operating System (See Windows Requirements).
• Input Device:
  • External Keyboard (USB or Bluetooth) required. Bluetooth keyboards must be paired before launching the exam.
• Hard Drive: Minimum of 1GB available space.
• Browser:
  • Google Chrome (v70.0 & above)
  • ALU requires Google Chrome for the eLearn website. Prohibited browsers for Surface Pro are, but not limited to: Chromium, Edge, Firefox, Opera, and anything else not listed here.
• Screen resolution:  Must be 1920×1080 or higher
• Media: Web camera, microphone, and speakers
• Account Permission: Administrator level account permissions is required
• Software:
  • A word processor that can create files with any of the following extensions: .doc (MS Word 2003), .docx (MS Word 2007 or higher), or a standard .rtf (rich text format)
  • Adobe Reader version 9, 11, or DC (free download is available on the Internet)

• CPU Processor: 1.83 GHz Intel Core Duo or faster processor
• RAM: 4GB or highest recommended for the operating system
• Operating System:
  • macOS 10.12 Sierra
  • macOS 10.13 High Sierra
  • macOS 10.14 Mojave
  • macOS 10.15 Catalina – macOS 13 (Ventura)
  • The server version of Mac OS X is not supported
• Hard drive: 1GB of available space or highest recommended for the operating system
• Browser:
  • Google Chrome (v70.0 & above)
  • ALU requires Google Chrome for the eLearn website. Prohibited browsers for Mac are, but not limited to: Safari, Chromium, Edge, Firefox, Opera, and anything else not listed here.
• Screen resolution: Must be 1024×768 or higher
• Media: Web camera, microphone, and speakers
• Account Permission: Administrator-level account permissions are required
• Software:
  • A word processor that can create files with any of the following extensions: .doc (MS Word 2003), .docx (MS Word 2007 or higher), or a standard .rtf (rich text format)
  • Adobe Reader version 9, 11, or DC (free download is available on the Internet)
• ALU does not support iPad or iPhone devices

This section describes the devices frequently asked about but not supported by ALU. This list may change at any time and is not final.

• iPhone and iPad Devices
• Chromebooks (Any manufacturer)
• Android Phones and Tablets
  • Windows Phones run Android and are not supported
• Linux-based systems (e.g., Ubuntu, CentOS, Debian, etc.)
• Any device(s) and/or browsers not listed are not supported